As an organisation you must acknowledge how important staff training is. Whether it be training employees in a new skill, boosting skills already held by those in your organisation or sharing knowledge between employees, there are plenty opportunities to maximise the potential of your staff.
We spoke to our HR and Finance Manager, Lisa Taylor to see how Smart Apprentices tackle staff training and give you some ideas for training within your own organisation:
Training employees benefits both the employee and the company. Firstly, it creates a great working environment with many receiving job satisfaction, gaining experience, knowledge and the confidence to fulfil their career aspirations, and progress within their role or the organisation. For the company they are utilising the employees already in position to gain the skills and knowledge they need to help move the company forward. Having a well-trained and up to date workforce helps improve production, reduce cost, reduce mistakes and creates a happy workforce.
Using Smart VLE, our virtual learning environment for internal assessments, is one of our company objectives for 2019 (use technology better within our business) – using this system helps us relate to and support our customers whilst also inspiring us to discover how we could improve the system. For me I have grown to love the system, it’s an easy to use software platform which does what I need it to do and my passion of the system promotes it to others.
Each month we run a different power hour to all employees via a Smart Room, these power hours are delivered internally by employees and can vary from specific role training such as coding to mental and wellbeing courses. Employees have the option to recommend someone else to deliver a topic or can put themselves forward for a topic, the power hours allow all employees to obtain more knowledge of other areas and also gain transferable or life skills to help them succeed both within the workplace and at home.
Brown bag meeting – one of our latest recruits in the development team suggested and rolled out the brown bag meeting, these sessions are again internal training where learning is delivered by employees to employees. The name comes from when people use to bring their lunch in a brown bag, the idea around the session is to attend the more informal meeting during your lunch and for the employee delivering the session to keep it short and sweet but informative.
Attending external training courses, being a virtual company, we ensure all employees meet each quarter to attend the company meeting. The first half of the meeting is a training and learning session on a specific topic delivered by an external speaker or company, the second half of the meeting involves each department delivering a presentation about how the department have done in the last quarter and the plan for the next quarter.
Employees are also given the opportunity to go onto external training courses, these courses vary and depend on the departments and individuals, some individuals request training within their reviews, or some training may be highlighted as a requirement and therefore organised accordingly. External training is also offered to individuals moving into a new role or even into a more senior role (team leader for example). These training courses are a great benefit to both the employee and the organisation, the organisation can see the return in the investment and the employee gains the skills and knowledge to deliver.
Don’t forget that staff can also be enrolled onto an apprenticeship – a great way of allowing your employee to gain knowledge whilst earning a qualification and ultimately improving their skill set for future business needs. Don’t think an apprenticeship is right for your staff? Read more about how apprenticeship myths here and why we’re busting assumptions!
Whatever the training requirement, there are plenty options to choose from and we hope we’ve given you some food for thought from our training methods. Just remember, what works for one individual may not work across the board, so it’s important to have various training methods up your sleeve and in play.